We wanted to thank RV Outlet USA for the outstanding help in finding us a great bunkhouse 5th wheel for an terrific price. Jamie Merricks is a highly experienced , patient, vigilant, and caring sales person. She spent a significant amount of time in helping us find a camper that was within our budget while meeting the needs of our family. Jamie was extremely professional as compared to other dealers who chose to spend time attempting to tear down the reputation of RV Outlet USA. I spent a lot of time shopping for our camper across many dealerships and this dealership offered the best price while offering a tremendous selection. I found that RV Outlet USA is a very respectable family owned and operated business. Upon arriving for the pickup, everything was ready to go. Jamie educated me on everything about the camper and the technician came out to explain the 5th wheel hitch and how to connect and disconnect from the camper. A couple minor issues were found during the walk-through, but Jamie was quick to take pictures and followed up with needed service. We are very impressed with this dealership and highly recommend them. Great job RV Outlet USA!!!
I bought my 2016 Outlaw 29H from RV Outlet last year in March. The whole process from start to finish was outstanding. Wayne, our salesman, did not try to up sell us or try selling us anything we didn't want or need. We actually live close to 2 hours away from them with numerous RV dealerships much closer. Every time we went and looked at other places we were swarmed with sales people and pressured to "Buy Now." RV Outlet was attentive without being intrusive. It was a welcome respite at RV Outlet to just look and make our own decisions. We were already pretty set on the unit we bought. On top of all that, RV Outlet beat every other quote we had received without knowing what other offers had been presented to us. After the sale their service has been outstanding! Josh, BJ, and the entire staff at RV Outlet has provided excellent customer service and help. I am a first time RV owner and have had numerous questions and a couple of issues with the motor home. They answered all of my questions, performed any all services and repairs quickly, and always treated us like we were family! I will buy more RV's in my life time, but, I will only buy from RV Outlet USA! Thanks to Josh, Wayne, BJ, and the entire RV Outlet team!
Dealing with RV Outlet was by far the best experience we have ever had when purchasing an RV (this is our fourth and hopefully last)! The prices are great and the staff is extremely professional. I began corresponding with the sales staff in early March. I was looking to purchase a used Tiffin Allegro Bay. Ultimately, I was matched with Dawn who handled our transaction. Dawn was GREAT!! She described the coach to me over the phone and was able to answer all of my questions. I was trading in an older coach and she helped walk me through the process so there were no hidden fees or surprises. After driving 4 hours to complete the transaction, we were disappointed to see that the new coach was not ready. However, the owners and staff immediately ensured that we were taken care by getting us a rental car so we could travel back home, we left out trade-in at their business, and even paid for another extended warranty inspection. How great is that!! Less than one week later we traveled back down and all of the prior issues on the RV had not only been repaired but some that we didn''t even ask for were taken care of. This business is extremely honest and trustworthy! Everyone from the owners to the mechanics are extremely nice, knowledgeable, and extremely easy to work with. I highly recommend going to RV Outlet if you''re in the market for an RV. This business ROCKS!!!
I recently purchased a 2003 Roadmaster toy hauler from you and am very pleased with it. It was exactly the condition you described online. Thank you so much for the courteous service. Justin came into the dealership on his day off to complete the sale with me. I would recommend RV Outlet USA to everyone. Becky Reeder Birdseye, IN
My wife and I drove over 10 hours one-way on Black Friday to purchase a fifth wheel she’d been looking at for over 2 months on www.rv007.com. I personally was a little skeptical about driving so far to make such a large purchase. RV Outlet USA is probably the most professional dealership I’ve ever worked with. The entire staff are TRUE to their WORD. Absolutely NO Hidden FEEs, I paid exactly what was agreed upon over the phone contingent upon my examination of the RV. The RV was clean and ready for my inspection however, it was missing the icemaker container and the central vacuum attachments. The salesperson stated they would order them. We both thought that would be the end of it and that we’d have to make these purchases ourselves. Within three weeks of our purchase, two boxes arrived containing the items. Way to GO!!! Best Customer Service Ever!!! Will definitely do business with RV Outlet USA again!!! PS…Other dealerships could learn from them!!!
We searched for a Wildwood 37Bhsss2q all over. Made Purchase over phone.... had our unit delivered to Myrtle Beach in SC. Paid thousands less than our area for newer model. Called service department several times with questions and they have been great. High recommend..don''t hesitate buying over the phone. Joy
We have bought several RV''s over the years and RV Outlet has been the easiest to deal with - it was GREAT (and refreshing)! We did everything over the phone and when we got there, they took care of all the details and made sure we were satisfied. Our salesman Wayne made sure everything was in order and Jason Merricks did a great job making sure the financing was right. And we had an awesome tech, Torrance, who worked hard to get the unit ready for us and handle the little things that always seem to come up when you inspect it. We are very satisfied and will drive 8 hours again the next time we are looking for an RV. Thank you everyone for making this an enjoyable experience!!
We bought a 2016 Outlaw 29H in May 2015. Our salesman was Wayne. Right from the start he was very helpful without being pushy. Just let us walk around and look. Never tried to "upsell" us in any way. It took a little while for it to be delivered, and they actually had Thor contact us to give us updates. This was our first RV purchase and it was actually easy and pleasant. There was a problem with the front end alignment and they took care of it immediately. On top of all that they beat all of the major RV outlets in price - virtually no comparison! Outstanding customer service, great pricing, and a knowledgeable, friendly staff! I highly recommend RV Outlet to anyone seeking to purchase an RV. Mike and Brenda
Just wanted to give a HUGE THANK YOU to Jason Merricks for making our first 5th wheel purchase a great experience!!! Jason was extremely knowledgeable in all of the units that we looked at and helped us make the best decision for our family. He was fantastic during the walk through and went above and beyond for us. Also wanted to thank Mike in finance for going over all of the papers and numbers numerous times so that we knew exactly what we were signing!! Also, big thanks and praise for the guys in the shop, they really go above and beyond to make sure that you, your truck and trailer are in tip top shape and taken care of before leaving the facility. We were referred to RV Outlet by some friends of ours and we had such a wonderful experience that we will definitely be back for our next purchase and we will refer our friends and family as well. Great job everyone!! Thank you!! Robbie and Katie
I drove 17hrs round trip from PA to RV Outlet USA in Danville, Va. to purchase my used toy hauler and was very pleased with the staff at RV Outlet. Great service, very nice people, NO HIGH PRESSURE SALES, and NO HIDDEN FEES! The toy hauler I purchased was just as it was described to me over the phone. The unit was cleaned, serviced and ready to go! They have a large selection of new and used toy haulers. Big thanks to Larry Ross our sales person, David, Chris and the entire staff at RV Outlet USA. I would recommend RV Outlet to anyone looking to purchase an RV. Great prices, people and service! Well worth the trip from PA. Thanks again, John and Cindy from PA.
Allie and I just purchased a 2015 Hurricane 34J on June 26 and by far, this is the best dealership we have dealt with. The entire staff were friendly and always willing to assist you in a no hassle environment. During our experience I felt at ease the whole time. Plenty of joking and making of new friends. It was worth the 3 hour travel time! Hopefully within the next year we won't have to see the service department for warranty repairs, but I am sure that if we do BJ and the est of the service department will take good care of us. Thank You RV Outlet USA for a great experience!
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